To upload a file for the uPerorm Support team after submitting a ticket on the Intelligence Hub.
- Browser: Microsoft (R) Edge, Google (R) Chrome, or Mozilla (R) Firefox
Note: You cannot upload or attach files while submitting the ticket. You must submit the ticket first and then upload the files.
- Log into the Intelligence Hub (https://support.uperform.com).
- Click My Activities.
- Click the ticket Subject to which you would like to upload files.
- On the bottom right portion of the screen, under the Upload/Download Files heading, click the button Click Here to Authorize.
Note: If this is the first time you are uploading/downloading files from your ticket, you will need to authorize. If you delete your browser cache or use a different browser, you will need to authorize again.
- After the page reloads, click +Add File button to upload files.