Existing folder in the Management Center is not showing in the Learning Library

Symptoms

  • Folder is not displaying in the Learning Library but is displaying in the Management Center.

Environment

  • Product: uPerform
  • Version: Cloud
  • Group based filtering is enabled

Cause

This is due to the fact that the folder is within two levels of empty nested folders (Please refer to the screenshots below, Folder level 2 and 3 do not contain any content).

  • View in the Management Center.mceclip1.png
  • View in the Learning Library.

mceclip0.png

Workaround

  • Assign published content to the folder that is not displaying.
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