System Administrators are unable to favorite contents and folders (D-19883)

Symptoms

  • The following error message displays when a System Administrator tried to favorite a folder or a content: "Sorry, this content is not available".

Environment

  • Product: uPerform
  • Version: Cloud
  • Group based filtering is enabled

Cause

This is due to the following:

  • The project hosting the content has Group based filtering enabled.
  • The System Administrator is not a member of the group assigned to the content.

This was identified as a defect and is a candidate fix in a future release.

Workaround

Assign the System Administrator to the group assigned to the content.

Defect Number

D-19883

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